Business Process Management

H2R + Syrock

How can we increase operational efficiency?

Your processes are the foundation of your competitive advantage

  • We help businesses rethink how work gets done — identifying inefficiencies, aligning people and technology, and delivering practical strategies that unlock lasting business value.
  • Our experienced consultants work as an extension of your team, bringing a personalized approach and proven best practices to every engagement.

Our Approach

We Listen First

Every engagement begins with understanding your environment, then we build a tailored strategy, not a generic template.

Core Service Areas

Process Consulting

  • Business process analysis & strategy
  • Current-state process mapping & documentation
  • Deficiency and bottleneck identification
  • Key data element definition
  • Prioritized improvement roadmap

Requirements & Technology

  • Software requirements analysis
  • Process-to-technology alignment
  • Manual process documentation
  • Stakeholder requirements matrix
  • Vendor recommendation & cost modeling

Project Management Services

Service Capabilities

  • Stakeholder analysis & communication planning
  • Project planning & resource allocation
  • Schedule development & milestone tracking
  • Budget management & cost control
  • Risk identification & mitigation
  • Vendor & staff coordination
  • Quality management & acceptance criteria
  • Documentation & knowledge transfer
  • Post-implementation review
  • Continuous improvement planning

Meet Our Technology Consulting Practice Leaders

Kieran O’Dea

CPA | Managing Partner

Travis Krampy

Strategic Partner, Technology Consulting